Product Support

Look for more updates on our annual Service Seminar held each year in Holland, Michigan in May. More information is available on the Service Seminar page.

When you work with Thermotron, you will be supported by the largest, best equipped, and most highly trained service force in the test equipment business. From preventive maintenance and customer service seminars to our responsive parts department, our worldwide service centers and technical support staff provide expert assistance throughout the life of your equipment.

Software Updates

We are proud to have developed software packages that increase the productivity and performance of test equipment and the people who use it. In order to keep the software up to date, Thermotron offers instrument and application software updates for our customers right here on our website.

Technical Services

A major part of Thermotron’s commitment to ongoing service is our technical services offerings. From troubleshooting to retrofitting, Thermotron has trained personnel to assist you.

On-Site Products & Services

Thermotron's combination of extensively trained, highly skilled Service Engineers backed by the industries largest technical support network, allow us to provide fast, accurate troubleshooting, repairs and systems upgrades. Our total team focus can result in substantial savings in hours on site and lost test time. Find out more about how we can rebuilt, retrofit, update or repair your Thermotron equipment at our On-Site Services page.

After Market Support

Thermotron has the ability to maintain, repair, refurbish and update your existing chamber or vibration system in the field regardless of the manufacturer. Our goal is to provide you with the best equipment and support network available. From refurbishing an older chamber and converting to new refrigerants to updating a controller or improving the performance equipment and obtaining preventive maintenance program quotes we’re happy to assist you. Visit our After Market Support page for more information and contacts.

Instrument Drivers

When Thermotron develops custom software applications to communicate with our chamber controllers, a simple TCP connection is used to send commands to and receive responses from our chamber controllers. To download these drivers or for more information on them, visit our Instrument Drivers page.

Service Budgetary Quote

For customers interested in receiving budgetary quotations for performance upgrades, controller retrofits, and other service offerings visit our Service Budgetary Quote page.