Become an integral part of our mission to innovate and promote top-tier environmental test equipment.
Our values of quality, cooperation, customer focus, safety, efficiency, and continuous improvement shape our culture, fostering personal and professional growth.
We have a supportive environment, flexible schedules, professional co-workers, and abundant growth opportunities,
Thermotron offers a dynamic workplace where your skills are valued and your potential is nurtured.
PURPOSE OF POSITION:
Reports to the Traffic & Shipping Supervisor with responsibilities supporting our Test Department Supervisor and Quality Department. Provides back-up for Traffic and Shipping Coordination.
PRIMARY TASKS and RESPONSIBILITIES:
- Originating and maintaining Quality Job Files.
- Entering Field Service Reports for Field Service Report Analysis.
- Take professional telephone calls in the department respond and take detailed messages for personnel.
- Preparation of Chamber Instruments (Certificates of calibration) for customers, outbound manuals and sales orders.
- Processing Customer Response letters and sending out other materials to our customers.
- Preparation of Certificates of calibration for Vaisala sensors to be included in manuals and for Sales Orders.
- Maintaining the calibration system; sending in instruments, recalling instruments when they are due for calibration and arranging for instrument repair as needed.
- Collect manufacturing timecards weekly and hourly timecards daily.
- Supply test department with test packets.
- Prepare certificates of conformity for UK shipments and for other customers, as requested.
- Collect quality check-lists for custom products and verify receipt.
- Schedule and reserve manufacturing conference rooms as needed by maintaining a “live” / online calendar.
- Back up duties in the absence of the Traffic & Shipping Supervisor including;
- Making U.L. & Serial Tags.
- Check Tabs Book
- Provide tracking to customers
- Print shipping documents as needed and provide to the shipping teams and/or warehouse.
- Update shipments on HFA and ship reports and distribute.
- Perform customer/representative/carrier correspondence via phone or email. (In the absence of the Traffic & Shipping Supervisor)
- Attend scheduling meeting when needed.
- Provide Freight Quotes when requested.
- Receive and maintain export and Haz training certifications.
- Assist with filing and certification records or other files as needed.
- Perform continuous improvement in the department in regards to forms, scanning, processes and all other duties as assigned.
- Maintain Heat Treated Wood Certifications, Monthly Records and Material Usage sheets.